• Mon - Fri 9am-9pm
  • Garden City, New York, NY 11530
  • +1 516-450-5869

Contact Us

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Phone

(516) 450-5869

Fax

+1 (516) 366-4518

Email

Support@phantomautoleasing.com

Sales Hours

Mon – Fri: 09:00AM – 09:00PM
Saturday: 09:00AM – 07:00PM
Sunday: Closed

FREQUENTLY ASKED QUESTIONS

My car came from a dealership a far distance from me, does it need to go back there for service?

NO! Your vehicle can go to any dealership for its Make that is convenient for you! For example, if you leased a Jeep with us, it can go to ANY Jeep dealership service center to be serviced. If you need help scheduling a service appointment, or want more information about servicing your vehicle Click Here

Do I need to go to the dealership?

NO. The benefit of our service is that you don’t even need to leave your home. We can collect all the information we need from you via our website, text message, and email to complete the entire transaction, and even deliver the car to your home or work!

Can I test drive the vehicle before I lease it?

Please get in touch with one of our client advisors / sales managers to discuss test drives.

Do I make my lease payments to Phantom Auto Leasing?

No. Lease payments are made directly to the lending financial institution, just as if you leased the car directly from the dealership. For example, if you lease a Nissan, and the lease is serviced through NMAC (Nissan Motor Acceptance Corporation), payments will be made directly to NMAC. The financial institution servicing your lease will send you your first bill in the mail, with clear instructions to create an account and setup / make payments. If you need help setting up an account or making payments, our client advisors / sales managers will be more than happy to assist you!

Do I need to register my new car and get license plates myself?

NO! Your vehicle will be road ready, registered & insured, at delivery. We take care of all DMV processes to have your car registered with either new license plates (or transferred from your old car), and ready to hit the road when it is delivered to you! All you need to worry about is where you are going to take it for a cruise first!

Will my newly leased car be covered under warranty?

YES! All new vehicles are covered under a manufacturer’s powertrain warranty, that will cover you for the entire term of your lease. These warranties are commissioned by the MANUFACTURER not the dealership, so any dealership service center for that Make will honor the warranty.